Is It Better To Book Hotel Online Or Call

If you need a room with two beds your chances of getting that room type are better when booking directly with the hotel as the otas do not guarantee room type for guests.

Is it better to book hotel online or call. If something goes wrong with your trip or your stay you ll get better customer service if you book directly through the hotel. They re frankly gouging local hotel owners shadow assistant treasurer andrew leigh told smartcompany. That means a hotel can offer you a lower rate if you call in if you email in if they email you directly in any of many ways just so long as it is not a public web page.

That s because hotels give priority to reservations made directly with them since they didn t have to pay a commission fee.